Last updated: 3 November 2026

Who we are

This website, tippettsbrooks.co.uk, is run by Tippetts & Brooks Developments Limited ("we", "us", "our"). We are a residential property developer and builder, registered in England & Wales, company number 07420674.

  • Registered office: 9a Leicester Road, Blaby, Leicester LE8 4GR

  • Trading address: 66A Clarendon Park Road, Leicester LE2 3AD

  • Email: samuel@tippettsbrooks.co.uk

  • Phone: +44 7975 596445

We are the "controller" of your personal data. This means we decide how it is used and we are responsible for it under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information we collect

When you use our enquiry form, we collect:

  • your name and email address (required)

  • the address or location of your proposed build (optional)

  • your proposed start date (optional)

  • the type of project you're interested in, such as a kitchen, loft conversion, extension or new build (optional)

  • any other information you choose to include in the "Additional Info" box

When you email or phone us, we collect your name, contact details and anything you tell us about your enquiry or project.

When you visit our website, our website platform (Squarespace) collects some technical information automatically, such as your IP address, browser and device type, the pages you visit and how you arrived at the site. Some of this is collected using cookies. See the "Cookies" section below.

Please don't send us sensitive information (for example about health) unless it's relevant to your project, such as accessibility requirements.

Why we use it, and our lawful basis

  • Replying to your enquiry, discussing your project and giving you a quote — Steps before entering into a contract at your request, and our legitimate interests in answering people who contact us

  • Carrying out and managing work if you become a customer — Contract

  • Keeping records for accounting, tax, building regulations and warranties — Legal obligation, and legitimate interests in being able to deal with claims or queries

  • Keeping the website secure and working properly, and preventing spam — Legitimate interests

  • Understanding how visitors use our website (analytics cookies) — Consent, which you can withdraw at any time

We do not sell your personal data. We do not use it for automated decision-making or profiling.

How long we keep it

  • Enquiries that don't go ahead: up to 2 years from our last contact, and then deleted.

  • Customer records, including contracts, invoices and project correspondence: up to 7 years after the project ends.

  • Website analytics data: for as long as Squarespace keeps it under its own retention settings.

Who we share it with

We only share your information when we need to, with:

  • Squarespace, which hosts our website and enquiry form and processes data for us as our processor

  • 123 Reg (our email and domain provider)

  • professionals working on your project where needed, such as architects, surveyors, building control, subcontractors and suppliers

  • our accountants, insurers and legal advisers

  • authorities, where the law requires it

Our website also links to our Facebook, Instagram and Pinterest pages, and shows an embedded map provided by Google. If you use those services, the provider's own privacy policy applies.

International transfers

Squarespace is based in the United States, so information you submit through our website may be stored or processed there. Where personal data is transferred outside the UK, it is protected by appropriate safeguards. These include the UK Extension to the EU–US Data Privacy Framework, where the provider is certified, or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. For details, see Squarespace's privacy policy at squarespace.com/privacy.

Your rights

You have the right to:

  • access a copy of your personal data

  • have inaccurate data corrected

  • have your data deleted in some circumstances

  • restrict or object to how we use your data, including where we rely on legitimate interests

  • data portability, meaning you can receive your data in a reusable format, in some circumstances

  • withdraw consent at any time, for example to analytics cookies

To use any of these rights, email samuel@tippettsbrooks.co.uk. We will normally reply within one month. There is usually no charge.

How to complain

If you have a concern, please contact us first and we'll try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO):

  • Website: ico.org.uk/make-a-complaint

  • Phone: 0303 123 1113

  • Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Cookies

Our website uses cookies. Some are essential for the site to work. Others, used for analytics, are only set if you agree to them. For full details and how to change your choices, see our Cookie Policy.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.